Data Privacy Policy

Registering as a User on the NITACARE website requires understanding and acceptance of this Privacy and Data Protection Policy.

NITACARE understands and respects the concern for the privacy of personal data provided by stating our commitment to transparency in a clear and unambiguous manner.

At any time, you may exercise your right of access, rectification, opposition and deletion in writing to Rua Conselheiro Veloso da Cruz, 621 4400-095 Vila Nova de Gaia or by email at

  • Types of Personal Data Collected

The new General Data Protection Regulation (RGPD) defines that a personal data is any information capable of identifying a person, regardless of its nature and the medium on which it presents itself.

The required data collected by NITACARE is the name, email and address to process the purchase, open the customer form and be able to deliver the order. The tax identification number is optional.

Required fields on available forms are marked with an asterisk (*).

When you make a purchase, you will also be asked for payment details to ensure the highest possible efficiency and delivery time.

The data provided will be kept for the strictly necessary period, which normally corresponds to the period of existence of the customer account or, until it exercises its right of objection or right of deletion.

Your personal data will be processed by NITACARE for the purpose of customer management and, if accepted, for sending marketing communications. If you do not wish to be contacted for marketing purposes, you may unsubscribe from the newsletter at any time.

If the customer contacts NITACARE on their own initiative by telephone to inquire about the products, the purchase process, the status of an order or to report any situation related to the site, may be required to collect additional personal data for various purposes, such as to confirm the customer’s identity and reason for contact.

When processing a specific order, NITACARE may need to contact the customer in order to collect additional information about the order.

  • Data Sharing

Whenever strictly necessary, NITACARE may transmit your personal data to third parties, such as freight forwarding companies, solely for the purpose of performing a delivery service, to banking entities for the processing of payment for your orders or law enforcement, to State Entities such as the Tax Authority.

NITACARE does not under any circumstances share your personal data with other companies or brands for other business purposes.

  • Data Processing Security

NITACARE respects your concern for the privacy of your data. If you are a registered user on our site, with a customer account, your information is protected by a password of your choice. The User shall keep the customer account access data secure and shall not share it with anyone. It is recommended that you do not save your password in your browser, as someone else with access to your computer may access your personal information.

With regard to the personal data provided for customer management, NITACARE is responsible for protecting it through SSL security technology.

Notwithstanding all efforts made by NITACARE to protect your data, it is our duty to inform you in accordance with Article 10 (4) of Law 67/1998 that your personal data may circulate on the network without secure conditions, running the risk of being seen and used by unauthorized third parties.

Cookie Policy

  • What are cookies?

Cookies enable us to improve the performance and browsing experience of our users on the site, such as avoiding the need to repeatedly enter the same information, to recognize your device and to direct your browsing to their interests and preferences. At no time do cookies collect personal information that enables us to identify you and only store generic information.

  • Disable cookies in web browser

Disabling cookies can be done in your browser options or you can control them through your settings. The access to the online store presupposes the use of cookies, and their deactivation may affect the navigation on the site.